FeatureReleased 24 Sept 2026
Self-service trust tiers for Private Labels
Private Label admins can now configure their own trust tiers from the dashboard: per-currency, per-account-type monthly spending caps and the verifications each tier requires, plus the default tier for new individuals and organisations. Changes used to travel by email to a CSM; now the PL sets them directly.
What changed
Added
- A Trust Tier Setup screen under Cards. Provider admins add, edit and delete tiers per currency and per account type, each with a monthly cap and the verifications required to reach it.
- Default tier settings for new individuals and new organisations. Changing a default only affects new accounts; existing customers keep their current tier until moved.
Note
- Configures the tiers; enforcement still comes from MSP Limits. Both modules must be on for the tiers to bite.
Upgrade notes
Standard provider admin roles get the new `trust-tiers` permission automatically. Custom provider roles need it added manually before their admins can open the screen.