In the mobile app

A driver who charges through the Road mobile app pays with a payment method held in their account, so starting a charge and paying for it are one action. Unlike web checkout or an on-station terminal, this is not ad-hoc: the driver has an account, and the app remembers how they pay.

What a driver can pay with

The app offers three ways to pay, chosen from one place before a charge:

• A stored card, added to the account and used for any charge.
• A wallet, Apple Pay or Google Pay, held the same way as a card.
• A linked charge card, the account's own RFID card or contract, where the charge is billed to the account rather than taken from a card.

The app never handles raw card details; they are held by the payment provider, and the app works with a reference to the stored method.

Reserving and taking payment

For a card or wallet, the app checks a pre-authorisation limit for the connector before the charge and reserves that amount, so there is always enough headroom for the session. The session cost cap keeps the real cost within it. When the charge ends, the final amount is taken and the reservation released. A card may need a one-off security check (3-D Secure) the first time it is used. A charge paid with a linked charge card carries no reservation, because it settles through the account.

No ad-hoc payment in the app

The app is for account holders, so it does not offer one-off guest payment. A driver who wants to pay without an account uses an on-station terminal or web checkout instead.